1. General
By using our website and booking any tours or services, you agree to the terms outlined below. Please read them carefully before making any purchase. We reserve the right to amend these terms without notice.
2. Booking and Payment
All bookings must be made through our website. A full payment is required at the time of booking to confirm your reservation. Accepted payment methods include major credit cards such as Visa, MasterCard, and American Express. Once a booking is confirmed, you will receive a confirmation email.
3. Cancellation and Refund Policy
Cancellations made more than 48 hours prior to the tour date will be eligible for a full refund. Cancellations made within 48 hours of the scheduled tour will incur a 50% cancellation fee. No refunds will be given for no-shows.
4. Liability
Saint Petersburg City Tours is not responsible for any personal injury, loss, or damage to personal belongings during tours. Customers are responsible for ensuring they are physically capable of participating in their chosen activities.
5. Privacy
We respect your privacy. Any personal information collected during booking will be used solely for the purpose of providing services and will not be shared with third parties.
For any inquiries regarding these terms, please contact us at [email protected].